Refund Processing Time

Once we receive your returned item, we will inspect it to ensure it meets our refund policy requirements. The refund process typically follows these steps:

1. Inspection: The returned item will be inspected within 3-5 business days of receipt.
2. Refund Approval: If the return is approved, we will process your refund. You will receive a confirmation email once your refund has been initiated.
3. Refund Timeline: The time it takes for the refund to reflect in your account depends on your payment method:
   • Credit/Debit Card: Refunds typically take 5-7 business days to appear in your account.
   • PayPal: Refunds are usually processed within 3-5 business days.
   • Store Credit: If you opted for store credit, it will be issued immediately after your return is processed.

If your refund was approved but you have not received it after 10 business days, please submit a complaint here.