Transaction issues

At ZenFin, we work hard to ensure smooth and secure transactions for all our customers. However, we understand that issues can sometimes occur—whether it’s a delayed payment, an unexpected error, or a transaction that doesn’t look quite right.

If you’re experiencing a transaction issue, please don’t worry! Our support team is here to help you resolve it quickly and efficiently.

What should you do next?

1. Visit Our Support Form:
   To report your transaction issue, simply click here to create a support ticket.
2. Provide Details:
   When filling out the form, please include as much detail as possible about the transaction—such as the date, amount, and a brief description of the problem. This helps us investigate and resolve your issue faster.
3. Wait for Our Response:
   Once you’ve submitted your ticket, our team will review it and get back to you as soon as possible—usually within one business day.